Welcome to the FAQ section of my website. Hopefully most of your questions will be answered by browsing the site, reading my introduction and the service listings section. If not, here is a good place to search for other questions you may have.
FAQ - Frequently Asked Questions
If you want your reading to be conducted over the phone whether it is a psychic reading or oracle reading, choose from the Phone Readings menu. If you are not sure which spread to choose or are having trouble deciding, I am happy to help. With any questions you may have regarding your choices, you are always more than welcome to contact me and I am happy to assist you!
For all readings I require your question or the focus topic for the reading. I also require your first name. For most readings, if you ask me to look into what is going on with a specific person I will require their first name and the last time you had any kind of contact with them, including texting or email. This is so that I can feel a range of proximity when I am making a connection. With this info I can make sure I have picked up on the correct person.
I do not require a birth date to conduct a reading. My ability works on ‘proximity’ and reading aura energy. Their first name and the date of last contact of any kind (including a text or email) is usually sufficient. Occasionally I might ask if you remember their favorite color or if you remember the color of something they were wearing when you last saw them to confirm I have a proper connection.
Normally a reading is delivered within 24-48 hours after the required information is received. Many times it is delivered within 12 hours. During busier times such as near Valentine’s Day and at the start of a Mercury Retrograde, it can take up to 72 hours for your reading to be delivered. Thank you for your patience!
If I read that there are challenges coming up for you, I will express what they are and I will also read what other options you have or the steps that will help you overcome them. By my standards a reading is for guidance, encouragement, and empowerment to take positive steps towards improvement in your life. You should never leave any kind of psychic reading by me or by anyone else that leaves you feeling frightened or hopeless.
For any reading including oracle readings that you would prefer to do have conducted over by phone, please select from the service from the phone readings menu. I am happy to read the Tarot, Lenormand Oracle and other methods of psychic oracle readings this way.
I do not offer refunds for services rendered. My refund policy and other terms and conditions for conducting business with me through this site can be read in detail at this page here.
Because my primary ability is an aura reader, I am more than happy to read the auras of babies, toddlers and young children. However, I will consider on a case-by-case basis with parental supervision only, whether or not I will read for a minor. I will not read on topics about their mental or physical health or be used as an instrumental “lie detector” for your teenager.
I will refuse service to anyone whom I feel is in pursuit of gaining knowledge with unfavorable intentions. I will not knowingly participate in conducting a reading, if I feel the information I offer might be used for the purpose of carrying out vengeance, retribution, harassment, stalking, obstruction, bullying or any act that I consider a violation of my personal ethics and especially if those actions are considered to be a legal offense. I also do not read for certain topics such as giving legal, financial or medical advice. I do not generally read for minors except on a case-by-case basis and only with a parent present. There are other ethical reasons I will choose to refuse service not listed here. I also reserve the right to refuse service without stating a reason. In all cases where refusal of service might occur, if services have been paid for in advance, a refund will be issued.
Am I a medium? No. Mediumship is not a primary ability that I exhibit. I feel that I have on occasion made otherworld connections when a client has been very focused on a loved one who has crossed over, but I do not claim to be a medium.
No. I wish that was a skill-set that was developed as it could be so helpful. My abilities do not include finding lost items or lost pets for clients.
I am not an astrologer and do not offer horoscope reports as a service.
I have a personal account on FaceBook. I also have an inspirational Page there. You are welcome to add me to both. I am also on Twitter, Instagram, Pinterest and Tumblr. You are also welcome to follow me on Google Plus at +VioletAura. I have a YouTube channel if you would like to watch videos and subscribe. I interact as a person, not a business and I respond if I can!
If you have submitted an order and payment for service:
- You should be receiving a personal email from Violet shortly to confirm receipt of payment.
- Be sure that email coming from VioletAura.com will not be discarded from your spam box!
- Please take a moment to look over the information below. It may answer questions for you regarding how to proceed and what to expect.
When you are contacted, I will introduce myself and give you an estimate for when your reading will be posted. Normally it is within 48 hours. This fortune reading does not include asking a question as an option. After your fortune reading is completed and photographed, it will be emailed to you with links to the social media accounts your reading was posted on. You remain anonymous at all times unless you choose to reveal yourself, or unless you ask me to include your username in the reading or be tagged where applicable. You will be able to view comments regarding the wisdom that was shared in your reading and interact if you choose to. You may post or publish the photograph on a blog or any social media feed you desire. The watermark on the photograph must remain. I retain the copyright for the photo while the publisher and artists for the card decks also retain their copyrights.
When you are contacted you will be asked provide your first name and state the question you would like to have answered. If your reading purchase was for more than one question please be sure to ask the correct number of questions. I invite you to share any history or background regarding your situation if you would like to. This is not required but a good idea especially if you feel the situation is one that is very complicated. You can expect your email reading to arrive within hours of making your payment under normal circumstances. For especially busy times (just before Valentine’s Day for example) your reading can take up to 48 hours to arrive. You are welcome to use the contact form on the website to send additional details and information regarding your question(s). If you can include the transaction number from your payment receipt with any correspondence, it is helpful but not required.
Chat messenger readings:
When you are contacted you will be asked provide your first name, your preferred chat messenger program (AIM, Yahoo Messenger) and your username. It is also an option to use chat features within Google+ and FaceBook. I will also ask about the time and date you would like to set your appointment for. You are also welcome to use the contact form on the website to send the information ahead of time. If you can include the transaction number from your payment receipt with any correspondence, it is helpful but not required.
When you are contacted you will be asked provide your first name and the time and date you would like to set your appointment for. I invite you to share any history or background regarding your situation if you would like to. This is not required but a good idea especially if you feel the situation is one that is very complicated. You are also welcome to use the contact form on the website to send the information ahead of time. If you can include the transaction number from your payment receipt with any correspondence, it is helpful but not required.
If you have a question that is not listed here, please contact me and I am happy to add it to this page and answer your inquiries for you.